Cookie Policy
Last updated: 29th September 2026
Your Privacy Matters
This policy explains how Barcode Trade UK uses cookies and similar technologies on our website. We respect your privacy and are committed to protecting your personal data in compliance with GDPR.
What Are Cookies?
Cookies are small text files that are stored on your computer or mobile device when you visit a website. They help websites remember information about your visit, such as your language preferences and other settings. This can make your next visit easier and the site more useful to you.
Cookies play an important role in enhancing your browsing experience. They enable us to:
- Remember your preferences and settings
- Provide a more personalized experience
- Understand how you use our website
- Improve our services and content
- Ensure our website functions properly
Cookie Categories We Use
Necessary Cookies
Always ActiveEssential for website functionality and security. These cookies cannot be disabled.
Examples of cookies in this category:
Legal Basis: These cookies are necessary for the website to function and cannot be disabled. They are set in response to actions made by you which amount to a request for services.
Analytics Cookies
Help us understand how visitors use our website. This includes tools that record how you move, click and scroll on our pages (session recordings and heatmaps). They are only loaded if you allow this category.
Examples of cookies in this category:
Data Collection: If you allow this category we use Google Analytics, Mouseflow, Microsoft Clarity and Ahrefs Analytics to collect pseudonymous information about how visitors use our website: pages viewed, clicks and scrolling and, through Mouseflow and Clarity, recordings and heatmaps of how you move around our pages. None of these tools is loaded until you allow this category. See the full list below.
Marketing Cookies
Controls the advertising consent signals we send to Google (ad storage, ad user data and ad personalisation). We do not currently run our own advertising or retargeting tags; this setting will apply to any we add in future.
Examples of cookies in this category:
Advertising: We do not currently run our own advertising or retargeting tags. This setting only controls the advertising consent signals we send to Google, and will apply to any advertising tools we add in future.
Chat & Preference Cookies
Loads our AI chat assistant, which is provided by a third party (Chatbase) and stores an anonymous visitor identifier and your conversation in your browser. It is only loaded if you allow this category.
Examples of cookies in this category:
Chat assistant: This category loads our Chatbase AI chat assistant. Chatbase is a third party: messages you type are sent to it to generate replies. It is not loaded until you allow this category.
Cookie Duration and Management
Cookie Lifespan
Session Cookies
Deleted when you close your browser
Persistent Cookies
Remain on your device until expiration or manual deletion
Typical Duration
1-24 months depending on the cookie type
Managing Cookies
You can also open these settings at any time from the "Cookie settings" link in the footer of every page. Your choice is remembered for 12 months, and we ask again sooner if we add or change a tool. If your browser sends a Global Privacy Control signal we treat it as a refusal of optional cookies until you choose to allow them.
You can also manage cookies through your browser settings:
- Chrome: Settings → Privacy and security → Cookies
- Firefox: Preferences → Privacy & Security
- Safari: Preferences → Privacy
- Edge: Settings → Cookies and site permissions
Third-Party Services
Our website uses the third-party services below. They operate independently from us and have their own privacy policies. This list shows what our website loads today.
Loaded only if you give consent
None of these is loaded until you allow the category shown. If you withdraw consent they are stopped and the page reloads if one of them was running.
| Tool and provider | What it does | When it loads | Cookies and storage |
|---|---|---|---|
Google Analytics 4 (via Firebase Analytics) Google LLC / Google Ireland Limited Google Privacy Policy | Measures page views and enquiry activity (form submissions, phone, email and WhatsApp link clicks, cart actions) so we can see how the site is used. | Every page, only after you allow Analytics Category: Analytics Cookies |
Firebase also stores an installation identifier in your browser (IndexedDB). |
Mouseflow Mouseflow ApS Mouseflow cookie policy | Session recording and heatmaps: records how you move, click and scroll on our pages so we can improve them. | Every page, only after you allow Analytics Category: Analytics Cookies |
|
Microsoft Clarity Microsoft Corporation Clarity cookie list | Session recording and heatmaps: records how you move, click and scroll on our pages so we can improve them. | Every page, only after you allow Analytics Category: Analytics Cookies |
When you allow Analytics, Microsoft may also set its own cookies (CLID, ANONCHK, MR, MUID, SM) on its domains. |
Ahrefs Analytics Ahrefs Pte. Ltd. Ahrefs Privacy Policy | Website traffic statistics (page views and referrers). | Every page, only after you allow Analytics Category: Analytics Cookies | Ahrefs describes this service as cookieless; no cookies are documented. |
Chatbase AI chat assistant Chatbase Chatbase Privacy Policy | Shows our chat assistant. Your messages are sent to Chatbase to generate replies, and an anonymous visitor identifier is kept in your browser. | Every page, only after you allow Chat & Preference cookies Category: Chat & Preference Cookies |
|
Loaded without a consent choice
These load on the pages shown whether or not you have accepted optional cookies. The provider (Google) receives your IP address and browser details, and may set its own cookies.
| Tool and provider | What it does | Where it loads | Cookies and storage |
|---|---|---|---|
Google reCAPTCHA v3 Google LLC / Google Ireland Limited Google Privacy Policy | Protects our enquiry forms from spam and abuse. Google receives your IP address and information about your browser and how you interact with the page. | Enquiry forms (contact, enquiry pop-up, cart, OEM and credit application): loaded when you open a form, start using its page, or submit it |
|
Google Maps embed Google LLC / Google Ireland Limited Google Privacy Policy | Shows our location on the Contact page. Google may set cookies when the map loads. | Contact page | Cookies are set by Google when the map loads; see the Google Privacy Policy. |
YouTube video embed Google LLC / Google Ireland Limited Google Privacy Policy | Plays our company videos. The page shows a still image from our own server; YouTube (privacy-enhanced mode) is contacted, and may set cookies, only after you press play. | Home page and Repair services page, only after you press play | Cookies are set by YouTube only once the video player loads after you press play; see the Google Privacy Policy. |
Our own storage
| Name | Purpose | Duration | Category |
|---|---|---|---|
cookie-consent-preferences (local storage) | Remembers your cookie choices and when you made them | 12 months, then we ask again | Necessary |
cookie-banner-dismissed (session storage) | Hides the cookie banner for the rest of your visit if you close it without choosing. This is not consent. | Until you close the browser tab | Necessary |
cart (local storage) | Keeps the products in your enquiry cart | Until you clear it | Necessary |
dismissedPromotions, live_stock_popup_v2_until (local storage) | Remember that you closed a promotion or stock notice so it is not shown again straight away | Up to 7 days for the stock notice; promotions until cleared | Necessary |
Your Rights Under GDPR
Right to Consent
You can freely give, deny, or withdraw consent for optional cookies.
Right to Access
You can request information about what personal data we collect.
Right to Delete
You can request deletion of your personal data under certain conditions.
Right to Portability
You can request your data in a portable format.
Right to Object
You can object to certain types of data processing.
Right to Complain
You can lodge a complaint with the ICO or other supervisory authority.
Contact Us About Cookies
If you have any questions about our use of cookies or this policy, please don't hesitate to contact us:
This policy may be updated from time to time. We will notify you of any significant changes by posting the updated policy on this page and updating the "Last updated" date at the top of this page.